Privacy Policy - Tutor On Demand

Effective Date: November 1, 2025

At Tutor on Demand, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our platform.

1. Information We Collect

We collect the following types of information:

1.1 Information You Provide

  • Account Information: Name, email address, password, and profile photo
  • Profile Details: For teachers - subject expertise, experience, availability, bio
  • Payment Information: Billing details processed through our secure payment provider
  • Communications: Messages, feedback, and support requests

1.2 Automatically Collected Information

  • Usage Data: Pages visited, features used, session duration
  • Device Information: IP address, browser type, operating system
  • Cookies: We use cookies to improve your experience and remember your preferences

1.3 Google Calendar Integration

  • When you connect your Google account, we access your Google Calendar to sync session schedules
  • We request permission to view and create calendar events on your behalf
  • We only access calendar data necessary for scheduling tutoring sessions
  • You can disconnect Google Calendar access at any time from your settings

2. How We Use Your Information

We use your information to:

  • Provide and improve our tutoring platform services
  • Match students with appropriate teachers
  • Process payments and manage your account
  • Schedule and manage tutoring sessions
  • Sync sessions with your Google Calendar (if connected)
  • Send notifications about sessions, payments, and platform updates
  • Respond to your inquiries and provide customer support
  • Prevent fraud and ensure platform security
  • Comply with legal obligations
  • Analyze platform usage to improve user experience

3. Google API Services User Data Policy

Tutor on Demand's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Specifically:

  • We only request access to Google Calendar data necessary for our tutoring session scheduling features
  • We do not use Google user data for advertising purposes
  • We do not transfer Google user data to third parties (except as necessary to provide our services or comply with law)
  • We do not use Google user data for purposes unrelated to providing tutoring services
  • Your Google Calendar data is stored securely and encrypted

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

  • Teachers and Students: Basic profile information visible to matched users
  • Payment Processors: Secure payment information to process transactions
  • Service Providers: Hosting, email, and analytics services that help us operate the platform
  • Legal Requirements: When required by law or to protect our rights
  • Google: Calendar event data synced with your Google Calendar (only with your permission)

5. Data Security

We take security seriously and implement industry-standard measures to protect your data:

  • Passwords are encrypted using bcrypt hashing
  • Data transmission is secured using HTTPS/SSL encryption
  • Access tokens and API keys are stored securely
  • Regular security audits and updates
  • Rate limiting to prevent abuse
  • CSRF protection on sensitive operations

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Update: Correct or update your profile information
  • Delete: Request deletion of your account and data
  • Withdraw Consent: Disconnect Google Calendar integration at any time
  • Opt-out: Unsubscribe from marketing emails
  • Data Portability: Request your data in a portable format

To exercise these rights, contact us at ismailouha@gmail.com

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyze how you use our platform
  • Improve platform performance

You can control cookies through your browser settings, but some features may not work properly if you disable cookies.

8. Data Retention

We retain your personal information for as long as:

  • Your account is active
  • Needed to provide our services
  • Required by law or for legitimate business purposes

When you delete your account, we will delete or anonymize your personal data within 30 days, except where we must retain it for legal compliance.

9. Children's Privacy

Our platform is intended for users aged 13 and above. If you are under 18, you must have parental consent to use our services. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your data may be processed and stored in servers located in different countries. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our platform. Your continued use of Tutor on Demand after changes become effective constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: ismailouha@gmail.com

Website: tutor-on-demand.com

Address: Tutor on Demand, Morocco

By using Tutor on Demand, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.